Los Angeles City Council members are using our GovText platform during the COVID-19 pandemic to stay connected to constituents. In these uncertain times, being able to communicate quickly and effectively is critical. The LA City Council has been using texting as a form of communication for quite some time, however many of the systems failed to meet citizens’ needs; for example, only 5% of the city received alerts during the La Tuna fires.

Because GovText allows two-way communication, people are more inclined to opt-in, providing Council members more immediate contact with their constituency. As an added benefit, it also can be used to broadcast alerts. Using the platform’s unique two-way communication capability enhances member’s engagement despite social distancing requirements.

We want to congratulate the Los Angeles City Council in their bold and proactive approach to keeping their constituents informed and in touch during the Coronavirus outbreak. Using GovText aids the council in pinpointing hot-spots and addressing issues in a timelier manner.