iConstituent’s new GovText Engagement Platform depended on by East Palo Alto – GovText helps communicate to diverse communities


Washington, DC, April 27, 2020 – The City of East Palo Alto is relying on iConstituent’s GovText platform (GovText.us) during the COVID-19 Pandemic.  East Palo Alto has always been a multicultural city with 72% of the population speaking a second language.  GovText provides rapid and focused engagement to diverse communities when traditional communication, such as town hall meetings, is unavailable.

“Elected officials need a rapid way to engage with their constituents, and GovText offers a way to communicate both quickly and effectively.  GovText allows everyone with a cell phone to communicate, one-on-one, with their government, sharing critical information, and keeping people engaged.” Said iConstituent’s VP of Sales and Product Strategy, Michael Cohen.

GovText is providing the City of East Palo Alto with a critical tool to rapidly connect, engage, and respond to citizens.  Given the ethic diversity of the City of East Palo Alto, GovText is ideal for providing pin-point communication with at-risk populations, simplifying case management, and allowing for critical alerts to be quickly broadcast to the affected population.

iConstituent provides innovative engagement tools to public officials and local governments to communicate with their constituents. iConstituent helps local governments identify the key needs of their citizens, creating individualized, synchronized and effective communication flow systems.

Maria Ochoa, Investor Relations


Los Angeles City Council members use GovText™ to communicate with constituents during the COVID-19 Pandemic.

Los Angeles City Council members are using our GovText platform during the COVID-19 pandemic to stay connected to constituents. In these uncertain times, being able to communicate quickly and effectively is critical. The LA City Council has been using texting as a form of communication for quite some time, however many of the systems failed to meet citizens’ needs; for example, only 5% of the city received alerts during the La Tuna fires.

Because GovText allows two-way communication, people are more inclined to opt-in, providing Council members more immediate contact with their constituency. As an added benefit, it also can be used to broadcast alerts. Using the platform’s unique two-way communication capability enhances member’s engagement despite social distancing requirements.

We want to congratulate the Los Angeles City Council in their bold and proactive approach to keeping their constituents informed and in touch during the Coronavirus outbreak. Using GovText aids the council in pinpointing hot-spots and addressing issues in a timelier manner.Press Release Pic