What makes your company sizzle? Is it the buzz? Spin? Maybe, it’s the price? Or, your company’s amazing support? This year, the company I founded, is totally focused on its core product and core competence – iConstituent CRM. Our goal is simple: make a product that people really want and LOVE. It’s a co-creative process; work hand in hand with your customers and stay focused on their needs.
“I think listening to the customer is going to the most important rule McDonald’s has to follow,” said Tristano. “As long as they’re doing that, they should be fine, because the customer usually has the answer.”